Construction & Scaffolding Security FAQ

How is RaiderVision controlled?

Unlike any other modular system on the market, the RaiderVision system can be armed and disarmed either via a local keypad, via its flexible inbuilt timer system or remotely, in real time, from our control room.

How does RaiderVision communicate?

Like other systems on the market, the cameras, keypads, smoke sensors and other equipment deployed around a site communicate back to the control unit via Radio Frequency (RF). The ¼ bar antennas on each unit allow cameras to be deployed up to 1,000m away from the control unit, as opposed to the 200m achieved with other systems. The control unit communicates to our control servers via the 2G and 3G networks.

Why is RaiderVision armoured?

In the vast majority of cases, motion sensors are mounted high up; at home or in the office, they are usually at ceiling level and in a corner. On a site, they are usually at the top of a five-metre pole. This is because they are delicate and need to be kept out of harm’s way. Unfortunately, this makes them less effective, especially when used outside.

RaiderVision units are mounted at 1.2m off the ground, because people and moving vehicles – unless they are moving very slowly – do not emit much infrared heat needed to trigger the detectors and cameras. A motion detector mounted at five metres will often miss a person or vehicle passing it.

By mounting RaiderVision units at 1.2m, which is around chest height, the units detect people and vehicles extremely accurately. In addition, thanks to the market-leading ‘dual beam’ motion detection system, it prevents false activations by animals and birds. The units are therefore armoured to withstand the rigours of construction sites and, in the three years since launch, only three cameras have ever been damaged to any degree.

How long do the batteries last?

The batteries in each item will last, on average, around a year. What’s more, RaiderVision tells us when a battery is getting low a good few weeks before it actually dies. As soon as the system alerts us, we schedule an engineer to attend site and replace the battery – at no extra cost to you!

How is RaiderVision armed and disarmed?

There are two main options for arming and disarming the RaiderVision system; either via a RaiderVision armoured keypad installed in a convenient location on site, or via the flexible timer feature built in to the system. Many sites have standard working hours and the system can be set to disarm 15 minutes before staff normally arrive and 15 minutes after they leave. Many sites prefer this option over a keypad.

What if I forget to arm the system at night?

No problem! Simply call our emergency line and we will arm it for you in about 30 seconds. The reverse is also possible, so if a supplier arrives outside working hours to drop off plant or materials and you don’t want to give them the alarm code, just call us and we can disarm it remotely, rearming it when they leave.

How will I know if the system is working or not?

If you have a keypad and you want to know the system status, you can find this information in the menu. However, as your security is very important to us, we monitor every device on every system 24/7 for faults. Another unique feature of RaiderVision is that if any device, be it a camera, keypad or smoke sensor, has a fault, the system tells us at once, enabling us to take immediate steps to rectify it and notify you if necessary.

In addition to monitoring the systems for faults, we also uniquely provide each customer with two camera efficacy checks per system each week. This involves our staff requesting video from every camera on every system and checking that the video is transmitting properly, the camera has not been covered and it has not been moved by staff or obscured by building materials. We then email a report to each site manager, advising them of the system status. If we discover a problem, we call the site manager to rectify the problem.

How loud is the siren?

At 126dB, very loud! But don’t worry, as siren silences and the system resets automatically after 45 seconds. This is because 45 seconds is more than enough time to let an intruder know they have triggered an alarm, and short enough not to bother local residents. After all, we all know that feeling of irritation when car alarms go on for hours! The noise of the siren and the cameras lighting up is more than enough to scare more than 95% of intruders.

What is the detection range?

The detection range of a RaiderVision camera is 20m x 90°, although when installing RaiderVision cameras on scaffolding, we work to 10m to cope with issues such as cross beams.

Can RaiderVision be used on scaffolding?

Absolutely! In fact RaiderVision cameras are installed looking along the length of the scaffolding, so that intruders cannot climb up the outside without triggering the camera. RaiderVision can do this because we use dual beam detectors. All other systems use single beam detectors, which have to be pointed inwards at the building because if they were aligned along the scaffolding, trees, traffic and bright sunny spells would create multiple false alarms.

What if someone comes up behind a camera and attacks it?

RaiderVision units all feature motion tamper and lost comms alerts. If a camera is moved, impacted or destroyed in a single blow – which is highly unlikely – it triggers an alert. When this happens, we request video from the unit immediately and from every other camera on the site. If the camera does not respond, or responds but with a completely different view than expected or shows an intruder, response is immediately sent to site.

Is the RaiderVision video HD?

No, for a few good reasons. Firstly, sending HD by a mobile connection is slow. RaiderVision delivers video within a few seconds of activation, which means we can react to the intrusion quicker and reduce the risk of loss.

Secondly only three percent of CCTV footage in the UK is used by the Crown Prosecution Service, due to the standard the images must meet. It is therefore more important to react quickly to prevent loss, rather than have a nice image to look at after the event!

Do I need to call out an engineer to reset the alarm if it is triggered?

No, the RaiderVision system is designed to reset itself immediately after every activation, so there’s no need for an engineer.

What happens if the alarm triggers in the middle of the night?

Unfortunately, many providers simply hire the equipment to the customer and leave them to deal with alarm activations. We do things differently, and here’s how:

● An alarm event occurs
● The system alerts monitoring staff within seconds and displays video
● If video shows an event is caused by false alarm, such as animal movement, flapping plastic sheeting or rubbish being blown around in high wind, the event is logged and closed down
● If the video is indeterminate, a ‘guard tour’ is requested from the system. This activates all the cameras and forwards video from each to our control room staff. If no intruder is seen on any camera, then the event is closed down and logged
● If an intruder is seen on site, response guards are immediately dispatched. If plant, equipment or materials are being attacked, the police are also called
● The response guard contacts our control room staff on arrival at site and keeps the staff informed of the situation until it is resolved and he or she is off site. A report is then created, including a link to the activation video, and forwarded to the site manager. This assumes that the intruder is no longer present and that there is no apparent damage to plant and equipment or signs of theft
● If there are obvious signs of damage or theft, or the site cannot be secured, only then will we disturb our client and request tracking devices be activated, if appropriate, or seek instruction for re-securing the site. We also notify the police.

Our aim, throughout everything we do, is to take the burden of security away from our clients, empowering you to focus on what you do best!